Questions?Answers.

The Loose Fit Tee is a relaxed-fit T-shirt with a fabric weight of 210 g/m². The Fluffy Oversized Zip Hoody features an oversized fit, a hood and a metal zip at 330 g/m². The Fluffy Track Sweatpants are relaxed-fit joggers with a drawstring and side pockets, also at 330 g/m². At 440 g/m², the Signature Heavyweight Hoodie is the heaviest of these models and has a soft fleece lining and a double-layer hood.

The Loose Fit Tee is made from 70% cotton and 30% Sorona®. The Fluffy Oversized Zip Hoody and Fluffy Track Sweatpants are made from 70% cotton and 30% polyester.

The Signature Heavyweight Hoodie is normally made from 70% cotton and 30% polyester, using recycled polyester. Heather Grey differs: 60% cotton and 40% polyester, also using recycled polyester. Always check the details for your chosen colour on the product page.

This describes the weight of one square metre of fabric, not the total weight of the garment. Our current models have the following fabric weights: Loose Fit Tee 210 g/m², Fluffy Oversized Zip Hoody and Fluffy Track Sweatpants 330 g/m², and Signature Heavyweight Hoodie 440 g/m². A higher value means heavier fabric; how a product feels also depends on its material and construction.

The current Loose Fit Tees, Fluffy Oversized Zip Hoodies, Fluffy Track Sweatpants and Signature Heavyweight Hoodies are listed as having DTF printing in their product descriptions. DTF stands for Direct-to-Film. For care, wash inside out and do not iron directly over the print.

OEKO-TEX® STANDARD 100 is listed in the product descriptions of the four current product ranges. You can find the relevant material and certification details on each product page.

Yes. The Loose Fit Tee, Fluffy Oversized Zip Hoody, Fluffy Track Sweatpants and Signature Heavyweight Hoodie are described as unisex models. Choose your size based on measurements and your preferred fit, rather than a men's or women's size label.

The Loose Fit Tee and Fluffy Track Sweatpants have a deliberately relaxed fit. The Fluffy Oversized Zip Hoody and Signature Heavyweight Hoodie are described as oversized.

Measurements vary between models. Compare the specific product's size chart with a garment that fits you well. A blanket recommendation to always size up or down would not be helpful.

The current Loose Fit Tees are listed in sizes S to 5XL. The Fluffy Oversized Zip Hoody and Fluffy Track Sweatpants range from XS to 5XL. The Signature Heavyweight Hoodie's size chart covers S to 3XL. Deep Black also has a 4XL option, but this size is not yet included in the saved measurement chart. Please ask us for the measurements before ordering that size.

The size selector on each product page shows which sizes you can actually order.

The model-specific size chart is included directly in each product description. Always use that chart: an M in a T-shirt has different measurements from an M in a zip hoodie or sweatpants.

Lay a similar garment that fits you well flat and smooth, without stretching it. Compare its width, length and, where relevant, sleeve length with the measurements on the product page. For sweatpants, compare waistband width, hip width, hem width and inside leg length. Check the measurement labels: the zip hoodie's sleeve length is explicitly measured from the shoulder.

These values describe the garment's width measured flat, not your body circumference. A tee with a half-chest measurement of 56 cm measures 56 cm from side to side when laid flat. Doubling this gives an approximate garment circumference of 112 cm. For sizing, it is best to compare flat garment measurements. For elasticated areas such as the waistband, take stretch into account too.

Not without comparing measurements. For example, according to the chart, the Loose Fit Tee in M has a half-chest measurement of 56 cm and a length of 72 cm. The Fluffy Oversized Zip Hoody in M measures 61 cm across the chest and 69 cm in length. The Signature Heavyweight Hoodie in M measures 58.5 cm across the chest and 70 cm in length. The same size letter does not mean the same measurements.

Focus on the measurement that matters most to you, such as chest width, length or waistband width. Compare both sizes with your reference garment and consider whether you prefer a closer or particularly roomy fit. If you are unsure, contact us with the product name, the size you are considering and your comparison measurements.

The size charts for the Fluffy Oversized Zip Hoody, Fluffy Track Sweatpants and Signature Heavyweight Hoodie specify a tolerance of ±3 cm. The chart values are therefore a guide. No specific tolerance is listed in the current Loose Fit Tee chart. All measurements are in centimetres.

The current product descriptions recommend washing at 30 °C, inside out. Do not iron directly over the print. Always follow your garment's care label as well.

Follow the care label. If you are unsure, let your garment air dry. For printed models, do not iron directly over the print.

Composition can vary by model and colour. One example is the Signature Heavyweight Hoodie in Heather Grey, which has a different cotton-to-polyester ratio. Rely on the specific details on the product page rather than assuming that one model's properties apply to the whole range.

You can find delivery times and shipping information on our Shipping & Delivery page. Also check the information for your order and the selected product.

Visit Shipping & Delivery for delivery destinations and shipping terms. The shipping cost for your order is shown at checkout before you complete your purchase.

Use the tracking link in your shipping notification once it is available for your shipment. If you have questions about delivery, please contact us with your order number.

Contact us as soon as possible with your order number and the change you would like. We will check what is still possible at the current processing stage. Changes are not automatically guaranteed.

Use our returns portal. If you have questions about your return, contact us with your order number. The return and withdrawal information applicable to your order governs; these FAQs do not replace it.

Please check the shop's return and withdrawal information and the details for your return. If you have questions about deadlines, return shipping costs or a label before starting, contact us with your order number.

Contact us with your order number and the product concerned. For a sizing issue, please also tell us the size you would like. For an incorrect or damaged item, photos of the item and the issue help us review your request.

For questions about the status of your return or refund, contact us with your order number and, if available, your return number.

The payment methods available for your order are displayed at checkout. Choose the option that suits you there.

Use our contact page. For sizing advice, please provide the exact model and your comparison measurements. For order questions, include your order number so we can identify your order.