contact

💬 Contact

We're here for you! Whether you have questions about products, orders, or just want to say hello – feel free to contact us.

📧

Email Support

Send us an email and we will reply within 24 hours (weekdays).

info@mountalpha.de
📱

Social Media

Follow us on Instagram for updates, behind-the-scenes glimpses, and direct contact.

@mountalpha.clo
🔄

Return

Start your return quickly and easily via our returns portal.

Returns portal →

Business Hours & Response Times

🕒 Support hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed

⏱️ Response time

Emails: Within 24 hours (weekdays)
Social Media: 24-48 hours

📦 Order status

You will automatically receive email updates with tracking information about your order.

Business information

Mount Alpha Clothing®
Dominik Pondruff
Timbergstrasse 26
58513 Lüdenscheid
Germany

Email: info@mountalpha.de
Website: mountalpha.de

You can find further legal information in our imprint .

Looking for quick answers?

Many questions are already answered in our FAQ.

Go to FAQs →